Privacy Policy

Last updated: May 14, 2026

This Privacy Policy describes how LU TRADE & SERVICES HK CO., LIMITED (“Company”, “we”, “us”, or “our”) collects, uses, and protects information when you visit lutradeservices.com (“Website”).

1. Information We Collect

We may collect the following types of information:

• Contact information you voluntarily provide when reaching out to us via email, phone, or any contact form on the Website, such as your name, email address, phone number, and the content of your message.
• Technical data collected automatically when you visit the Website, including your IP address, browser type and version, operating system, referring URL, pages visited, time and date of access, and time spent on pages.
• Cookies and similar technologies used to facilitate Website functionality and gather usage analytics. See Section 5 for details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate with you about our services.
• To operate, maintain, and improve the Website.
• To analyze Website usage and optimize user experience.
• To comply with applicable legal obligations.

3. Legal Basis for Processing

We process personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region. Our processing is based on one or more of the following grounds: your consent, the necessity of processing for the performance of a contract or pre-contractual measures, or our legitimate business interests where such interests are not overridden by your rights.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating the Website or conducting our business, subject to confidentiality obligations.
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of the Company, our users, or others.

5. Cookies

The Website may use cookies and similar tracking technologies to collect technical data and improve your browsing experience. Cookies are small text files stored on your device by your browser.

We may use the following types of cookies:

• Strictly necessary cookies required for the Website to function properly.
• Analytics cookies that help us understand how visitors interact with the Website by collecting information anonymously.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain Website functionality.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. When personal data is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Personal Data (Privacy) Ordinance, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete personal data.

To exercise these rights, please contact us using the details in Section 11. We may charge a reasonable fee for processing data access requests, as permitted by law.

9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website after any changes constitutes your acceptance of the revised Policy.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, you may contact us at: